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ContrActual Conditions
Booking
instructions and conditions:
Reservations and payment can be made through
your travel agent or directly with SwissSafari GmbH (following named
SwissSafari) as early as possible to guarantee the exact departure and tour
of your choice. Every tour is customized for an individual group/person and
the tour costs are to understand for the booked persons in party. In case
of a cancellation of the tour from some tour members, the rest of the tour
members have to pay for the full expenses/costs of driver, car and
administrative costs of the tour operator. SwissSafari or the customer is
free to cancel the booked journey to the cancellation conditions of
SwissSafari.
At least within 7 days upon receipt of our
booking confirmation, a deposit fee of at least 400.00 Swiss Francs (the
amount will be defined according to the offer) must be transferred to our
bank account or full payment at booking when the booking is shorter than 5
weeks prior departure. Final payment is due 5 weeks prior to departure to
our bank account in Swiss Francs. We recommend the conclusion of a
cancellation and extra repatriation insurance. Additional deposits for
Sports Cars can be asked (excess in case of a damage or loss). If special
payment or cancellation conditions are noted on the offer, these conditions
will be valid.
Cancellation
of the journey by the customer:
Your deposit fee (which is included in the
full payment) will cover communication and administrative expenses and will
not be refunded in any case. Full refund (less deposit) if cancellation is
made 36 or more days prior to departure. A cancellation fee of 30% is due
for cancellation between 35 and 20 days before departure. For cancellation
less than 20 and more than 15 days before departure we charge you 50% and
less than 15 and more than 7 days 90%. No refund for no-show or
cancellation less than 7 days before departure. In some cases, when a part
of the tour is booked with another Travel Agency or Tour Company, the
cancellation and deposit conditions of these partners can be adopted by
SwissSafari. If the terms of cancellation of the booked Hotels are stricter
than the ones from SwissSafari, they will be applicable in every case.
(Special conditions can be noted on an offer.)
Cancellation
of the journey by SwissSafari:
SwissSafari is entitled to cancel the
journey if the deposit or the final payment rate are not paid in due time.
In such cases, the above-mentioned cancellation costs are imposed. In cases
of force majeure or under other circumstances that make the journey
impossible or endanger it, SwissSafari will reimburse the paid amounts to
the extend to which SwissSafari will not be charged for the cancelled
services imposed by contracted hotels, travel agents, tour companies, etc.
(Special conditions can be noted on an offer)
Responsibility:
The responsibility of SwissSafari as the tour
operator or/and their suppliers is limited. Tour operator is responsible
for providing the services outlined in this website/brochure/offer.
Tour services
including but not limited to carriage of sea and air, hotel accommodations,
restaurants and rail transportation are provided by various companies who
are independent contractors and are not agents of SwissSafari. All services
are subject to the laws of the country in which they are provided and to
the conditions specified by the relevant suppliers. In the absence of
negligence of SwissSafari, the participant waives any claim against the
operator for any injury, damage, loss, delay, irregularity (consequentel or otherwise) or for any other cause to
person or property which may occur in connection with such tour services or
through the act of default of any company or person rendering any of the
services included in the arrangements of the tour or otherwise in
connection therewith or of any hotel proprietor or employee. The issuance
of tickets, vouchers and/or coupons shall be deemed to be consent to the
above conditions. The tour operator and/or their suppliers can accept no
responsibility for losses or accidental expenses due to delay or changes in
schedules, defaults, or overbooking by hotels, sickness, weather, strikes,
war, quarantine or other causes. All such losses or expenses will have to
be borne by the passenger. Baggage and small articles (coats, etc.) are at
the owner’s risk throughout the tour. Any further liability of SwissSafari
is excluded, irrespective of whether it is based on contractual or other
grounds. The liability for property damage and financial loss is, in all
cases, restricted to the double journey price per person. The right is
retained to decline, accept or retain any person as a member of the tour or
to cancel or alter the tour. The passengers
contract in use by the companies when issued, shall constitute the sole
contract between the companies and the purchaser.
Applicable
Law/Court of Jurisdiction:
All legal relationships between the
participant and SwissSafari are subject to Swiss law. Bern, Switzerland,
has been agreed upon as the place of exclusive jurisdiction.
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